Confidential counsellor for healthcare organisations
Want to give staff in your healthcare organisation an accessible, independent point of contact? Two Ears helps healthcare organisations create and maintain a safe work environment.
Book a callIn healthcare, many different professions and roles work closely together. Staff carry a lot of responsibility, work irregular hours and sometimes have to make decisions under great pressure.
The hierarchy in a healthcare organisation can affect how free staff feel to raise inappropriate behaviour or concerns. They may also face inappropriate behaviour from colleagues, managers, patients, clients or their families.
Two Ears understands the complexity of healthcare organisations and offers support that is careful, accessible and practical.
A safe work environment in healthcare
That's why it's important that staff know where to turn, and that the confidential counsellor is easy to reach outside office hours too.
Hierarchy
Hierarchy and supervisor–trainee relationships can make it hard to speak up about behaviour.
High workload
A heavy workload and staff shortages can increase tension within teams.
Shift work
Rotating shifts and rosters make it harder to offer support that everyone can access.
Inside and outside
Staff may experience inappropriate behaviour from people both inside and outside the organisation.
Dual roles
Internal confidential counsellors often combine the role with another job in the same organisation.
A confidential counsellor that fits your organisation
Our external confidential counsellors give staff an independent, confidential place to talk about inappropriate behaviour or integrity concerns.
For larger healthcare organisations, or those with multiple sites, Two Ears can provide a team of confidential counsellors, so staff can choose who they feel most comfortable with. Our external confidential counsellors can also work alongside internal ones.
Meet the team
Services
Confidential Counsellors
A dedicated team of experienced, independent confidential counsellors for your organisation. Personal and tailored to your needs. Read more →
Training
Training and peer supervision for internal confidential counsellors, and training for managers and HR on recognising and responding to inappropriate behaviour. Tailored programmes available. Read more →
Other services
From complaint investigations and mediation to reviewing your code of conduct, complaints procedure and reporting procedure. Read more →
Let's talk about your healthcare organisation
Book an introductory call or email contact@twoears.nl, and we'll get back to you within one working day.
Book a call