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Training: inappropriate behaviour at work

Are you a manager or part of a management team and want to be prepared for situations involving inappropriate behaviour at work? Find out whether this training is right for your organisation.

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Many employees first talk to their manager about inappropriate behaviour. In our work at Two Ears, we see that around 40% of employees who contact a confidential counsellor have already raised the situation with their manager. How you respond makes a big difference: it can help resolve the situation, or make it worse.

In this training, you'll learn how to respond as a manager to warning signs or reports of inappropriate behaviour. Most of the time is spent on practical exercises, backed up with the essential theory. You'll leave with practical tools and practise with different cases and conversations.

What we cover

  • Your responsibility as a manager for a safe work environment, and when an employee reports inappropriate behaviour
  • Handling confidentiality, and knowing when to refer an employee to the confidential counsellor
  • Treating the accused employee fairly, including hearing both sides and offering appropriate support
  • Understanding the complaints process and the roles of the manager, HR, the confidential counsellor and the complaints committee
  • Handling complex situations, such as sickness absence, legal support and communication around a case

Who is this training for?

This training is designed for managers and management teams.

As a manager, you share responsibility for a safe work environment and are often one of the first people employees turn to. This training helps you take on that responsibility with care.

Our trainers work as confidential counsellors themselves and have years of hands-on experience

  • Duration

    The training takes three hours. No preparation needed.

  • Location

    In-company at your organisation or at an external venue.

  • Participants

    Up to eight participants.

  • Price

    €1,250 excluding VAT for the in-company training, regardless of the number of participants. Travel expenses are charged separately. Payment is due before the training starts.

  • Language

    The training can be delivered entirely in English. All materials are available in English and Dutch.

  • Dates

    By arrangement.

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