Policies and procedures in order
Are the foundations for a safe work environment in your organisation properly in place? Two Ears reviews your policies, procedures and arrangements and shows where they can be improved.
Book a callWhen something happens involving inappropriate behaviour or integrity, clear documents and processes give everyone something to hold on to. Employees know where they can turn, and managers, HR and confidential counsellors know their role.
Think of your code of conduct, the confidential counsellor's role description, your internal reporting procedure and your complaints procedure. Two Ears reviews what's already in place, identifies what's missing and gives concrete recommendations.
What do we review?
We review your code of conduct, complaints procedure and internal reporting procedure, among other things. We don't just check whether these documents exist and are up to date, but also whether:
- roles and responsibilities are clearly defined;
- policies and processes are consistent with each other;
- employees know where and to whom they can turn;
- it's clear what happens after a report or complaint.
Exactly what we review depends on your organisation and what's already in place.
Who is this for?
This service suits organisations setting up their approach to a safe work environment for the first time, as well as organisations that want to update their existing policies and procedures.
It's also a good way to get the basics right when you start working with a confidential counsellor.
‘Two Ears did not just look at our documents one by one, but at how everything comes together in practice. The recommendations were concrete and immediately applicable.’
How we work
Review
We discuss how your organisation currently approaches a safe work environment and review your existing policies and procedures.
Recommendations
You receive a clear overview of what's working well, what's missing and which improvements we recommend.
Putting it into practice
Where needed, we help you update or draft policies and procedures that fit the size, culture and structure of your organisation.
Want your policies reviewed?
Book an introductory call or send us a message using the contact form.
Book a call